Be regretful, but direct with customers - De-Escalating Conversations for Customer Service Video Tutorial | LinkedIn Learning, formerly Lynda.com
Be regretful, but direct with customers - De-Escalating Conver…
Mar 13, 2019
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In this mock call, you will learn how to de-escalate a sup call (supervisor call) and handle a dead-end scenario with an irate customer. You will also learn how to confidently deliver a bad news to your customer and how important your tone of voice is. | Kwestyon
8:11
In this mock call, you will learn how to de-escalate a sup call (supervis…
132.3K viewsJul 10, 2021
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🔥 Master the Art of Workplace De-escalation: Handle Angry Customers Like a Pro #CustomerService #ConflictResolution #BusinessTips | Unique dress BD
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