Get to know the workforce management (#WFM) solution with the highest customer satisfaction ratings in the industry. It’s WFM made easy. https://bit.ly/3y9Zyn5 | Verint
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Reduced costs, increased agent capacity, and improved NPS.  Maria Arp, WFO Program Specialist at MSC Industrial Supply Co., explains how their unique approach to quality management with Verint Quality Bot has resulted in significant positive results for the company. Learn More: Verint Open Platform: https://bit.ly/41ZQNhg Verint Quality Bot: https://bit.ly/3Rq5Ucx | Verint | Facebook
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In this video, we'll discuss how Verint Workforce Management (#WFM) for #Branch helps banks and #creditunions improve efficiencies, enhance #CX, and drive sales and revenue growth. https://bit.ly/3k2nKCQ | Verint
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Your #contactcenter employees have had to adapt to wild swings in contact volume, the need to social distance and working from home. Learn how Verint #WFM can help you manage your employees from anywhere: https://bit.ly/2UmqLo6 | Verint | Facebook
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Introducing the Verint Forecasting Bot and Extended Forecasting Bot. With these bots, you can deliver the most accurate forecasting without requiring your workforce management teams to be #AI experts. Our Verint Specialized AI Bots don’t just support agents and customers, they support all business functions across the organization. Are you ready to drive better outcomes and improve #CX automation? Watch the video to learn more ⬆ | Verint
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AI business outcomes from real customers using Verint IVA  A healthcare brand automated evaluation of 100% of interactions, increasing supervisor capacity by 33%. See how your business can generate AI Outcomes, Now. ➡️ https://lnkd.in/gBTAng8x | Verint | Facebook
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Meet the Verint Form Bot and Scoring Bot 🤖🤖 When these bots work together, 100% of interactions can be scored with zero human effort. This allows supervisors to focus on what matters – coaching and rewarding great performance, as well as correcting compliance errors. Supervisors no longer need to listen to calls and try to drive insights to find the problems, the Form Bot and Scoring Bot do it for you. Watch the video for a full introduction ⬆️ | Verint
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