McAllen Public Utilities EFFICIENT, RELIABLE WATER & WASTEWATER SERVICES - WATER QUALITY

Customer # - Account # Address1 Address2 Balance Due Date Account Status Online Payment ID

1300 Houston Avenue City Hall - 2nd Floor McAllen, TX 78501 Phone : [956] 681-1600

QUICKPAY QuickPay will allow you to make a payment without registering to MyBills. You can make a payment to one account by typing in your entire customer number and account number. Payments will be posted to your account on the same business day. QuickPay does not allow paying partial amounts such as just the past due balance-the entire balance on the account …

New customers or those without an existing account: Apply in person at the McAllen City Hall lobby between the hours of 8 AM to 5 PM Monday through Friday. If you are not able to apply in person, you may send someone with an informal letter of authorization signed by you. Fill out our electronic application:

The main functionality of the Utility Billing department is to ensure that accounts with consumption exceptions are reviewed, and all accounts are billed, statements are printed, and mailed out as scheduled by the assigned billing cycle.

Nov 6, 2023 · McAllen Public Utility will begin installing new automated meters over the next two years for its 48,000 residential and commercial customers across McAllen. The new meters will not only provide a more accurate reading of water usage, but they will also allow customers the ability to monitor their water usage to better manage their water ...

Jan 6, 2025 · This is for McAllen Public Utility customers to make payments.

For questions or concerns please contact us at: McAllen Public Utility-Customer Relations 1300 W. Houston Ave McAllen, TX 78501 Ph (956) 681-1600 Fax (956) 681-1629 Customer Service Hours of Operation: Monday - Friday: 8:00 AM - 5:00 PM Closed on Weekends Or email Customer Service by clicking this link [email protected]

Jan 14, 2025 · McAllen Public Utility is encouraging residents to make plans know to protect pipes from freezing. There is currently no interruption of water services; however, residents who are experiencing an interruption of water, the problem likely stems from frozen pipes.