Rajesh Dogra, chief customer experience officer at Air India, discussed his transformative role in improving customer ...

The discussion centered on PB Fintech’s chairman and group chief executive officer Yashish Dahiya's journey in transforming a ...

The move comes as Meta CEO Mark Zuckerberg aims to bolster the company's position against rivals Microsoft-backed OpenAI and ...

IAG, the owner of British Airways and Spanish carrier Iberia, said Friday that its net profit rose slightly last year, with ...

Adidas is gaining market share from Nike, especially in the U.S., while strengthening its growth beyond its popular Samba and ...

Microsoft will retire Skype in May, shifting its services to the Microsoft Teams platform. Skype users can log into Teams ...

The call came amid signs that the European Commission may delay adopting or even scrap the proposal, which has gone through ...

At the exclusively curated ET Brand Equity CX Annual Symposium 2025, culinary maestro Sanjeev Kapoor revealed the formula ...

Five minutes of CX. Top marketing leaders from Tata Motors CV, Rapido, Livspace, Meesho, Salesforce and Hdfc Bank highlight the growing importance of personalised, tech-driven customer experiences.

Coca-Cola is launching BodyArmorLyte, Honest Tea, and Vitaminwater in India this summer amid early heatwaves. The company ...

According to a PwC India report, 60% of traditional retailers believe that better technology access can boost their ...

In the evolving digital landscape, authenticity has become crucial for effective marketing. Brands leveraging AI to provide ...