SEPTA says riders are happier and crime is declining, as transit officials advocate for additional state funding to avoid a ...

SEPTA reported its highest score in its quarterly customer satisfaction surveys on Thursday. The transit authority averages a ...

The data comes from the agency’s quarterly Customer Satisfaction Survey, which was conducted for the first time since 2023.

Amid a looming "transit death spiral," SEPTA said they received record-high customer satisfaction scores in a recent survey.

According to the American Customer Satisfaction Index, Chick-fil-A was voted the highest in customer satisfaction for the 11th consecutive year.

Fast-food customer satisfaction rankings show Chick-fil-A leading for the 11th year. Panda Express and Popeyes made the biggest gains, while McDonald's remains at the bottom.

Beginning on Monday, July 7, SEPTA will begin charging for parking on weekends and holidays at all SEPTA-owned lots and garages.

PHILADELPHIA (WPHL) — SEPTA’s annual Trolley Tunnel Blitz is happening soon, and the transit agency warns this year’s tunnel closure will be longer than usual. But, there is a sil… ...

The leader of the largest advocacy group for public transportation issues in Chester County lashes out in frustration Friday after the SEPTA Board of Directors passed a fiscal year budget that call… ...

SEPTA's board adopted a doomsday budget that will dramatically cut service to South Jersey in the coming months.