Best of Miss Manners: Why did I tell friends I might spend winters in a warm weather location?
(Please send your questions to Miss Manners at her website, www.missmanners.com; to her email, [email protected]; or ...
Miss Manners: Is it proper for company employees to address customers by their given names?
Banks do it, call centers do it, salespeople do it. I appreciate being called “Mr. Smith” instead of just “Bob,” but it ...