Have you ever had a customer unceremoniously dump you? Here is what I learned after a longtime client dumped us.

Has the B2C engagement model changed? Yes — the calendar-driven, more-contact-equals-more-conversion model has been replaced ...

Conduct regular surveys and analyze feedback to understand and adapt to evolving customer expectations and preferences. Foster a customer-centric culture by promoting leadership commitment and ...

State Reps. John Roth and Luke Meerman on June 4 renewed their call to close the Michigan Youth Treatment Center, citing a recent incident of violence. The lawmakers argue the state-run facility has ...

The Federal Aviation Administration is investigating a midair scare involving a JetBlue plane and another aircraft near Florida’s Fort Lauderdale Airport, the agency said Tuesday. Limited time: Save ...

The Federal Aviation Administration is investigating a close call between a JetBlue flight heading toward the Fort Lauderdale airport and another plane, officials confirmed Tuesday. Just after 6 p.m.

IRVINE, Calif.--(BUSINESS WIRE)--loanDepot, Inc. (NYSE: LDI) (together with its subsidiaries, “loanDepot”), a national retail lender with $584B funded directly to consumers since inception, continues ...

Independent rankings from Bankrate, CNBC Select, TIME, USA TODAY and others recognize loanDepot across refinance, FHA, VA and home equity lending categories loanDepot, Inc. (NYSE: LDI) (together with ...

From Philly and the Pa. suburbs to South Jersey and Delaware, what would you like WHYY News to cover? Let us know! The U.S. Forest Service plans to move its headquarters from Washington, D.C. to Salt ...

This video shares a personal moment where things nearly got out of control and how the situation unfolded step by step. It highlights the reaction, the turning point, and the lessons learned from a ...

Pope Leo XIV greets people as he arrives at the Pontifical Shrine of the Blessed Virgin of the Rosary of Pompeii near Naples, Italy, before celebrating Mass in the piazza outside May 8, 2026, on the ...

He's *** very humble guy. 2 months in, he calls his bank in South Chicago. To change his phone number. And I think his address. And so he gets *** lady, says, Yes, ma'am, I'm Robert Prevost. I'd like ...