Customers contact companies regularly to purchase products and services, inquire about orders, make payments and request ...

I asked Google’s chatbot, Gemini, to write a birthday letter to my best friend. Within seconds, it spat out the most ...

Where are you on your gen AI journey? This guide by CNET's experts will point you in the right direction. Jon Skillings is an editorial director at CNET, where he's worked since 2000. A born browser ...

Executives from Salesforce, Amazon, OpenAI and more have weighed in recently about how AI is affecting the job market.

The education landscape is undergoing a remarkable transformation, with Artificial Intelligence (AI) moving from the realm of ...

In this article, we explore how AI agents are reshaping software development and the impact they have on a developer’s ...

Its new search interface is part chatbot, part creative tool, and part concierge, but whether users will embrace it at scale ...

Baidu is still the biggest search engine, though the company has seen some users move to AI chatbots like Deepseek and ...

If you’re using ChatGPT but getting mediocre results, don’t blame the chatbot. The problem might be your prompts.

ChatGPT is a powerful AI ally — especially as a homework helper — but it’s also a fun diversion. You can chat about politics, ...

Her work explores how new AI technology is infiltrating our lives, shaping the content we consume on social media and ...