THE companies that have let down customers the most in the past year have been revealed. Consumer group Which? has named the ...

Ticketmaster has been named one of the shoddiest companies in the UK because of its pricing practices for the Oasis reunion, according to Which?, with home insurers also included in the ranking for ...

AMERICAN Express has issued a major update on British Airways points, following the airline’s recent overhaul of its loyalty scheme. Thousands of Amex cardholders will soon be able to earn &#… ...

Which? is naming and shaming the companies responsible for biggest consumer letdowns of the year in its third annual Shoddy Awards ...

Airlines are wooing first-class passengers with elaborate complementary products sourced from the most luxe companies—and getting influencers’ attention in the process.

Budget airline Ryanair has slashed more than 160 flights because of French air traffic control strikes, affecting over 30,000 ...

I thought I could get my money back as I read that purchases made online come with a two-week 'cooling off' period - but my ...

In order, they were SAS (16th), British Airways (17th), Iberia (18th), Finnair (19th ... British leisure airline Jet2 pulled itself up the rankings with positive passenger reviews and excellent ...

The QHotels hotel group seems to be breaking all of its branding agreements as the contracts come up for renewal. The ...

British Airways is a massive multinational airline that operates a fleet of hundreds of jets and offers passengers their choice among hundreds of daily flights. The carrier's extensive route network ...

Qantas Airways said a cybersecurity incident at one of its call centers exposed 6 million customer records, the second carrier in as many weeks to be the subject of a cyberattack.

Kenya Airways has requested a seven-day period to address and resolve issues stemming from a recent incident involving a Nigerian passenger, Gloria, as ...