Welcome to the end of the world for Software-as-a-Service (SaaS) stocks – at least as we’ve known them. Recently, we’ve been ...

Hallucinations, brand drift and trust gaps keep humans firmly in the loop — just in different roles than before.

In the past few days, multiple users have reported receiving numerous spam emails coming from a Zendesk domain, leveraging instances belonging to real companies and often bypassing email spam filters.

Adds generative AI enterprise search, permission-based RAG, and deep channel integrations to accelerate time to value for internal support SAN FRANCISCO, Dec. 18, 2025 /PRNewswire/ -- Today, Zendesk ...

The Scattered Lapsus$ Hunters group may be targeting Zendesk users in a new campaign, after a fresh batch of phishing domains and malicious helpdesk tickets were discovered, according to ReliaQuest.

In a bold move to drive the adoption of artificial intelligence (AI) in customer support, Zendesk has announced an outcome-based pricing model for its AI agent capabilities. Maureen Chong, Zendesk’s ...

SAN FRANCISCO, Nov. 18, 2025 /PRNewswire/ -- Zendesk, a pioneer in AI-powered service, has deepened its long-standing collaboration with Microsoft to bring Zendesk's service directly into Microsoft's ...

An optional new feature will make the bot’s analysis more useful for players who keep a record of previous answers. By Tom Giratikanon Since its creation, Wordle Bot has analyzed hundreds of millions ...

Agentic AI is currently transforming three key areas of work — creative, coding, and support — says Shashi Upadhyay, president of engineering, AI, and product at Zendesk. But he notes that support ...

GameSpot may get a commission from retail offers. Target has the best collection of Astro Bot merch at the moment. Fans can get the new Astro Bot Collector's Box by CultureFly for $35. Target also has ...

Cybercriminals are abusing a widespread lack of authentication in the customer service platform Zendesk to flood targeted email inboxes with menacing messages that come from hundreds of Zendesk ...

Playing a bot match in Battlefield 6 can be a great way to earn XP or enjoy some casual solo or co-op play. Here's how to make one. Bot matches quickly became some of the best XP farms in the last ...