Businesses are harnessing the power of AI to drive real-time personalisation at scale. How are they doing it? In a discussion ...

In the fast-paced digital world, businesses and individuals are incessantly searching for innovative methods to communicate effectively. As WhatsApp continues ...

Airtel, one of Africa’s leading telecommunications providers, has launched a groundbreaking Artificial Intelligence (AI)-driven Spam Alert Service in Nigeria, aimed at tackling the growing issues of ...

Workday has already gathered a large customer base as enterprises move their corporate systems to the cloud, offering the company sufficient upsell opportunities as it rolls out new modules. We think ...

As early as 2016, Sam Altman, who had recently co-founded OpenAI, wrote in a blog post that “as technology continues to ...

Looking for home internet in Glendale? We've found the best broadband providers, whether you want the fastest internet ...

New Google AI product innovation for Gemma 3 LLMs, AI agents, Gemini Robotics AI models, Google Cloud Platform and cloud ...

WASHINGTON (Reuters) -The U.S. Internal Revenue Service is taking a "strategic pause" in its technology modernization ...

Salesforce CEO Marc Benioff last month declared 2025 as the “absolute year of Agentforce,” a product the software company ...

Businesses are using AI for more than answering the phones. Jagriti Dawar, branch president for RobotLab of Eastern ...

Reply, a global systems integrator and consulting firm, specialised in AI-driven solutions and intelligent systems, is taking ...

Nearly two-thirds of consumers surveyed see AI’s potential to increase the quality and speed of customer service. Genesys has released its latest research report The State of Customer Experience – ...