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Delta Flight 937 returned to Atlanta due to an onboard incident involving a customer, which was deescalated by the crew.
Last fall, Delta said it planned to use AI technology to price 1% of its tickets at whatever a customer was willing to pay.
According to air traffic control recordings from the incident, the batter was inside someone’s backpack when it exploded.
Atlanta-based Delta canceled more than 800 of its flights scheduled for Friday in Atlanta, including Delta Connection regional carrier flights.
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