The big question for monday,com, as it is for so many of its peers, is whether customers will apply the same context and ...

Cloud communications provider RingCentral Inc. announced today announced it’s acquiring CommunityWFM, a workforce management ...

The former managing partner of venture capital giant Andreessen Horowitz, weighs in on running OPM, federal layoffs, and AI.

South Florida-based Spirit Airlines intends to cut capacity by 25% and is likely to reduce staff as management develops a ...

The communications provider strengthens its contact center platform with AI-driven workforce management capabilities through strategic acquisition.

Katie Egan discusses her strategy for an amazing customer experience and how empathy and connection drive success.

Pave reports AI is rapidly transforming the workforce, reducing entry-level roles and increasing workloads for managers, ...

The Contract Development Program at Army Contracting Command-Rock Island is leveraging Artificial Intelligence to enhance ...

While the number of payroll jobs remained steady, the unemployment percentage was affected by about 14,000 fewer people ...

Here's how a leading benefits org uses skills-based workforce management to redeploy talent and accelerate career development ...

Small and medium enterprises are the largest contributors to India's GDP, Finance Minister Nirmala Sitharaman said Thursday.