Amid a looming "transit death spiral," SEPTA said they received record-high customer satisfaction scores in a recent survey.

The data comes from the agency’s quarterly Customer Satisfaction Survey, which was conducted for the first time since 2023.

SEPTA says riders are happier and crime is declining, as transit officials advocate for additional state funding to avoid a ...

SEPTA reported its highest score in its quarterly customer satisfaction surveys on Thursday. The transit authority averages a ...

As SEPTA faces a massive reduction in services due to a budget shortfall, it is touting reduced crime and happier riders on ...

SEPTA riders call on Pennsylvania government to fully fund mass transit system 01:55. One day after potential SEPTA service cuts and fare increases were announced as part of the transit agency's ...