Amazon is entering a new phase under Andy Jassy, using AI to streamline its workforce. The move continues a broader effort to reshape the company from within.

Amazon.com Inc. Chief Executive Andy Jassy has admitted that his company’s workforce is likely going to become much smaller in the future as more tasks are performed by generative artificial intelligence tools and AI agents.

Amazon.com Inc. Chief Executive Officer Andy Jassy says he expects the company’s workforce to decline in the next few years as the retail and cloud-computing giant uses artificial intelligence to handle more tasks.