We have all been in the internal meetings, the session where a leader explains why their department has gone over their labor ...

In a rapidly evolving digital landscape, modernizing workforce management systems has become an urgent priority for federal agencies to remain competitive and efficient. During a recent podcast ...

Federal agencies are under mounting pressure to modernize their aging human resources and workforce management systems. According to the U.S. Office of Personnel Management (OPM), approximately 75% of ...

The communications provider strengthens its contact center platform with AI-driven workforce management capabilities through strategic acquisition.

Pave reports AI is rapidly transforming the workforce, reducing entry-level roles and increasing workloads for managers, ...