There's a growing number of trained professionals who provide administrative services almost entirely online. The COVID-19 pandemic put a significant sector of the workforce online through Zoom calls ...

Editorial Note: Talk Android may contain affiliate links on some articles. If you make a purchase through these links, we will earn a commission at no extra cost to you. Learn more. Virtual assistants ...

Organizations interested in incorporating a smart assistant into their workflow need to solve a concrete problem. It may be difficult to start directly in the clinical space — that’s OK, because there ...

Smart speakers and digital assistants are transforming our lives in subtle, useful ways With all the artificial intelligence ...

As virtual assistants become central to banking, financial institutions of all sizes must embrace and leverage this transformation to redefine the customer experience, writes Susan Foulds. In the ever ...

I’ll never forget the first time I met Clippy. It was late one night in the late '90s, and I was drafting a letter on my computer, which seemed pretty high-tech back then. I don’t remember what the ...

Microsoft introduced a new artificial intelligence character called Mico (pronounced MEE'koh) on Thursday. Chatbots need to evolve to stay relevant in the age of virtual assistants There's a trove of ...

NEW YORK--(BUSINESS WIRE)--Glia, the leader in customer interaction technology, today announced Glia Virtual Assistant (GVA) Learning 360, a first-of-its-kind AI solution that learns how a contact ...