Payers and providers are eager to elevate the patient journey, but for many patients, it still begins with friction. Extended wait times, complex intake processes, and unclear billing can derail the ...

Raising the visibility of the importance of trust in patient-clinician relationships can help ensure it is acknowledged and incorporated into policy and tactical considerations. In the absence of a ...

HealthEx has launched a new patient-directed health data exchange service under the Trusted Exchange Framework and Common Agreement, or TEFCA. Announced on Tuesday, the new service offers patients ...

At a time when 37% of hospitals are losing money, the pressure is on to find innovative ways to drive profitability. For many hospitals pursuing growth and innovation, patient engagement—which is ...

Trust is often hard to gain and easily lost. In a world where healthcare consumers are becoming less trusting, marketers have to determine how they can effectively reach this audience while also ...