The government’s shared services strategy is currently not on track to deliver value for money, according to the National Audit Office (NAO). An NAO report on the shared government services strategy, ...

In the current economic environment, CIOs are in the crosshairs of competing demands. They are under pressure to cut IT spending even though their organizations are more reliant than ever on a growing ...

One of the biggest differences is the ability to sustain success and stay future-ready, especially in today's disruptive environment. Developing a shared vision (exponential future) is not that ...

When shared services centers made their initial appearance in the mid-1980s at several large companies, they were a big part of that era’s digital transformation. Given strategic benefits such as ...