Business owners have many reasons to create new policies and procedures. A business should have both an employee handbook and operations handbook written and acknowledged by all employees. These books ...

Your company is moving, and now you must spread the word to your employees. Writing a memo is a good way to communicate this news bulletin, so long as you put the right "face" on the message. In other ...

I spent many late nights as an investment banker and strategy consultant early in my career. My #1 learning from that experience (besides financial modeling) was how to communicate in an effective way ...

Chris DeVault remembers the surprise he felt as a hotshot young engineer when he was told that he needed to write better memos if he wanted to advance his career. “My boss told me I was a bright young ...

Q: I frequently see ads that ask for writing samples, along with the résumé and cover letter. I have hesitated to respond to these job ads because I’m not sure what kinds of things I should submit.