— -- Add the room service menu to the list of hotel items collecting dust. A growing number of hotels are using online menus, allowing guests to order via smartphones or laptops. Online menus ...

The Four Seasons is no barbecue rib joint. But that didn't matter when a guest called the hotel's room service and ordered ribs recently. Instead of telling him it wasn't an option on the menu, an ...

Room service is there to make life more indulgent. Why get ready for a meal at a restaurant when your meal can be delivered right to your room? Apparently, it is not an uncommon feeling. Demand for ...