Genesys Unveils Industry’s First Agentic Virtual Agent Powered by LAMs for Enterprise CX

Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced the industry’s first agentic virtual agent built with large action models (LAMs) for enterprise CX, enabling ...

Genesys Unveils LAM-Powered AI Virtual Agent

Genesys introduces a new “agentic virtual agent” powered by Large Action Models (LAMs), which is designed to complete customer service tasks across enterprise systems rather than only respond to ...
Seeking Alpha

ibex Unveils Wave iX AI Virtual Agent; Setting a New Standard for AI-Powered Customer Support

WASHINGTON, Oct. 29, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced the ...
Nasdaq

Intuit Introduces Ground-Breaking Virtual Team of AI Agents to Fuel Growth for Businesses

AI agents and trusted AI-enabled human experts available in Intuit QuickBooks assist businesses with saving time, making smarter decisions, and driving better money outcomes A more powerful QuickBooks ...