As households fill up with PCs, gadgets and networking gear, today's troubleshooters are finding ways to skip the house call. Erica Ogg is a CNET News reporter who covers Apple, HP, Dell, and other PC ...

At some point, calling your tech-savvy friends and relatives for help gets old. Or rather, they stop answering the phone, and you’re left on your own to figure out why your Wi-Fi doesn’t work.

Remote access to another PC via the internet can be a blessing, solving many IT problems quickly and easily. The helper can get a clear picture and often solve the problem immediately, even without ...

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I recently heard from a reader who asked about the best software for remotely accessing and controlling another computer. I use the software to manage my Mac Mini’s Plex and Channels DVR servers when ...

Remote work became the norm in 2020, and in 2021, it’s likely to continue for many. That can make accessing important work documents and software difficult. Fortunately, there’s a way around that ...

Remote desktop isn’t the same as remote access. Raspberry Pi Connect makes “connect from anywhere” simple and secure—so why ...

Remote work did more than shift where we work, it changed what we expect from the computers we use every day. Before the ...

Please see Instructions for use after 3/23, or as soon as your departmental IT staff notifies you once your departmental IT staff tell you to follow the new instructions. Access your (powered-on) work ...

This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. Spreadsheets, documents, file folders – they’re all ...