Zendesk Inc. is rolling out a set of new features designed to make contact center teams more productive. The enhancements debuted today at the company’s AI Summit event. They will be available in ...

What if your workflows could think for themselves? Imagine a tool that not only automates your repetitive tasks but also understands your needs, analyzes data, and generates tailored solutions, all ...

PPC advertising has never stood still. Efficiency, scalability, and smart automation are now essential for success, but that wasn’t always the case. When I started more than 15 years ago, campaign ...

IBM Corp. is using its annual TechXchange conference in Orlando this week to announce a slate of software and infrastructure updates aimed at helping enterprises put artificial intelligence into ...

Microsoft's latest update to Azure AI Foundry introduces the GPT-5 model family, previews a new Browser Automation tool, and expands the regional footprint of its Agent Service. Azure AI Foundry is ...

Amazon is suing Perplexity for pretending to be human Perplexity says Amazon is bullying its competitors It's a fast-developing battle over the use of AI "agents" Amazon filed a lawsuit Tuesday ...

To help you stay updated with today’s fast-moving digital world, we’ve put together a list of the best free AI automation workflow tools that work seamlessly on Windows 11/10 PCs. Unlike traditional ...

The conversation surrounding enterprise IT operations has been dominated by two critical pillars: systems of record (SORs), where core data resides, and systems of intelligence (SOIs), where ...

AI-powered cybersecurity continuously monitors and analyzes digital behaviors to detect and respond to evolving cyber threats instantly, enabling smarter real-time threat detection and automated ...

Have you ever felt like the creative spark that drives your writing is constantly competing with the grind of repetitive tasks? From organizing research notes to tracking plot threads, the ...