Customers rate WFG 4.9 stars as Direct Operations sustain a world-class 94 NPS, powered by people, process, and ...
SEKO Logistics (SEKO), the leader in end-to-end global logistics, today announced a world-class global Net Promoter Score (NPS) of +71 for the second half of 2025, an increase from its ...
There is not a clear path from NPS to appropriate action and an enhanced bottom line. But there is a way to get there. More than half of CX executives and companies use Net Promoter Score (NPS) as a ...
Loyal customers are assets to any business. The best way to transform someone into a loyal customer is by offering outstanding customer satisfaction. Therefore, it is essential to gauge how happy and ...
Net promoter score in SaaS measures customer loyalty based on their likelihood to recommend a product or service, scored on a 0 to 10 scale. Net Promoter Score is a widely adopted customer ...
Don’t solely rely on NPS. Although Net Promoter Score is an insightful metric, it should be used in tandem with other feedback benchmarks. Utilize ML and AI. Take advantage of cutting-edge technology ...
BIRMINGHAM, Ala., Dec. 5, 2025 /PRNewswire/ -- Oakworth Capital Bank (Oakworth) continues to demonstrate its unwavering commitment to client trust and satisfaction, consistently achieving Net Promoter ...
Lansing, Michigan-based reverse mortgage servicing company Celink this week announced that it earned a high net promoter score (NPS) of 74, which is generally considered an “excellent” rating of ...
Tufin, the leader in network security posture management, today shared its outstanding 2025 results - and detailed how the company is seeing increased demand from customers and prospects for its ...
MARLBOROUGH, Mass.--(BUSINESS WIRE)--ExaGrid ®, the industry’s only Tiered Backup Storage solution, today announced that the company achieved a +81 Net Promoter score (NPS). NPS measures the loyalty ...
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