McDonald's will ditch AI drive thrus completely next month after the artificial intelligence experience left a lot to be desired for both customers and company. The burger giant will axe the program ...

If you’re a fan of the ubiquitous McDonald’s drive-thru, you may have encountered the fast food chain’s artificial intelligence-powered Automated Order Taker. The system has been in place at more than ...

McDonald's is testing ArchIQ, a new AI drive-thru system nicknamed Archy, at five U.S. locations after its earlier IBM experiment ended badly.