The Super Bowl is always a huge event in advertising and marketing. This year, though? It was a big moment for chatbot support. Brands all across the internet, including Kia and Domino’s Pizza, ...

Chatbots and intelligent assistants can be essential customer engagement tools, and each has distinct advantages. So which do you need? Join the Director of Developer Relations at Slack and others for ...

Silicon Valley is a fickle place. The ebb and flow tends to be predicated on the flavor of the month, which is generally decreed by one of a handful of “trendsetter brands,” be it Google, Microsoft, ...

Live chat is a feature that makes your website more informative and engaging to visitors. It helps you differentiate yourself from the competition, giving prospects and customers a more interactive ...

“Chat bots” broke onto the tech scene earlier this year with a torrent of hype, but most have so far failed to live up to it. Part of that is because many consumer chat bots seem like just another ...

Have you ever had a friend or a family member go on an exotic vacation only to find yourself living vicariously through their social media posts? Well, now you can also live vicariously through a ...

Every business thrives off the positive relationships it creates with its consumers–both the loyal ones, all the way to the prospective window-shoppers who are still on the fence about purchasing. And ...

Facebook’s Messenger bots may not be having the impact the social network desired. Just yesterday, online retailer Everlane, one of the launch partners for the bot platform, announced it was ditching ...

Have you ever had a friend or a family member go on an exotic vacation only to find yourself living vicariously through their social media posts? Well, now you can also live vicariously through a ...