TeleVoice, a provider of customized call center solutions, has implemented a customized Interactive Voice Response (IVR) solution at Texas-based 360 Mortgage Group, a privately-owned mortgage bank.

We suspected it may be happening, but Datamonitor confirms it in a new report: "'Traditional' touchtone interactive voice response (IVR) -- utilized by businesses over the past two decades for the ...

The Latest Call Center IVR Upgrades Are Slashing Wait Times Your email has been sent Interactive voice response (IVR) systems route calls and handle basic queries ...

HOUSTON--(BUSINESS WIRE)--TeleVoice, a provider of customized call center solutions, has implemented a customized Interactive Voice Response (IVR) solution at Texas-based 360 Mortgage Group, a ...