Invoca, a provider of conversation intelligence for revenue teams, today at its Summit virtual event introduced a Salesforce Sales Cloud integration, new industry Signals & Scorecards, enhancements to ...

Cloud IVR can give you access to valuable data through integrations, if you know how to properly install and configure them. We’ll walk you through the process for some of the most popular software ...

Bandwidth.com, a provider of Internet and VoIP services, outgrew its homegrown CRM system -- but its partners required controlled access to the Bandwidth.com CRM, This meant they needed a system with ...