Torque IT, a leading South African ICT training solutions provider, is proud to announce its accreditation by APMG International as an ITIL, Prince2 and Agile Project Management Accredited Training ...

In today’s fast-paced business environment, professionals across various fields are looking to enhance their skills and stay competitive. Whether you're managing projects, overseeing IT services, or ...

My company is currently looking at ITIL as the end all-be all of process development. Let me explain further that I work for a subsidiary of the parent company, not headquarters. I’m the poor schmuck ...

Job Description: This person is in charge of implementing Information Technology Infrastructure Library (ITIL) policies, concepts and processes for managing IT services. ITIL impacts the management of ...

Heading up a successful project isn’t just about finding a safe middle path and sticking to it. A great leader knows how to take seemingly disparate ideas and bring all elements together behind agreed ...

As public-sector organizations look to improve their IT processes and IT Service Management (ITSM) maturity, many are implementing ITIL best practices. ITIL stands for Information Technology ...

With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain ...

When Mead and Westvaco—the country’s two largest forest products and packaging companies at the time—merged in early 2002, Jim McGrane, then the vice president of process development at Mead, was ...

It’s been nearly a year since Version 3 of the IT Infrastructure Library (ITIL) came out. The update to ITIL, a framework for best practices in IT service delivery, was intended to sharpen its focus ...

Project management is a powerful business tool that can deliver many advantages to your business. It brings leadership and direction, and helps you deliver projects consistently, efficiently, on time ...