Persuasion is part art and part science. There are many data-based strategies to successfully create persuasive communication. That's the science. Likewise, there are just as many techniques for ...

So here’s my question: If you and upper management disagree about what it means to do work “right,” who’s right? One way of looking at this is that upper management, and in particular the project’s ...

Whether it's asking a neighbor for a favor or re-directing a colleague on a team project, being persuasive in your professional or personal life is a helpful skill. People with high emotional ...

You know what’s become a dirty word? Rhetoric. It’s easy to see why. In politics, rhetoric is often used for deception. In leadership, it can be used for manipulation or for gaslighting your ...

Our boss Ron could talk us into just about anything. He could convince us to stay two hours over, even when there was only 10 minutes left in our shift and we were already mentally clocked out. He ...