Room service is a convenient dining option when staying at a hotel - especially when the dining room hours are limited. But ...

A hangry guest hankering for a late dinner at a luxury hotel whipped up a discussion about the absurd state of the hospitality industry after receiving a “horrific” room service meal delivered in ...

Room service is there to make life more indulgent. Why get ready for a meal at a restaurant when your meal can be delivered right to your room? Apparently, it is not an uncommon feeling. Demand for ...

Elle McLemore tells PEOPLE that the hotel's website claims they have a “chef-driven menu” featuring “original artisan food.” Elle McLemore Hotel guest Elle McLemore her "room service" was actually a ...

$26 waffles and $20 frozen pasta: Some properties charge an exorbitant amount for what’s often mediocre food On a recent winter’s morning, Bob Phillips rang up room service at a Harrah’s property on ...

Due to the uncertainty of what exactly a “five-star” rating means, several organizations have stepped in to measure and ...

Welcome to The Upgrade, By The Way’s series on travel hacks and hot takes. See how to submit here. When globe-trotters discuss the pleasures of travel, they often wax poetic about historic ruins, ...

A free hotel room upgrade automatically makes your trip a whole lot better. Contrary to popular belief, you don’t need ...