Los Angeles Times

The problem with self-checkout at the grocery store — and a way to fix it

Something incredible happened four years ago. People suddenly realized that my grocery store co-workers and I are essential. It had a lasting effect on me, but some people clearly need a reminder — ...
CNN

Customers have soured on self-checkout, and a new study says there’s proof

Customers feel more rewarded by a store and “feel like they were treated more valuably” when using regular checkout because it involves less effort and cashiers handle the scanning, bagging and ...
ABC7

Target is testing a new self-checkout policy

Target is testing a new self-checkout policy as retailers are finding the cashier-less technology can put off customers. At a handful of stores, Target has restricted self-checkout to customers buying ...
Newsday

Love it or hate it, self-checkout is here to stay. But it's going through a reckoning

NEW YORK — The promise of self-checkout was alluring: Customers could avoid long lines by scanning and bagging their own items, workers could be freed of doing those monotonous tasks themselves and ...
New York Post

Target customers whine about self-checkout changes: ‘This definitely is not the better option’

Is self-checkout checking out? Target customers are claiming — and complaining — that the popular retailer is removing self-checkout stations from stores. However, Target representatives say that ...