There is a common saying in the insurance industry that nobody decides to work in insurance, but rather, they end up in insurance due to random circumstances. As an industry, I think we need to work ...

Join us as we will delve into the proactive strategies and emerging best practices that are redefining catastrophe response.

Use of AI also raises a host of regulatory concerns, which, in an industry that already has a well-established regulatory framework, may result in significant additional regulatory burdens for ...

One of the things I love about the insurance business is that anyone—regardless of where they start—can build a meaningful, lifelong career. I am proof of that. In our industry, your ability to reach ...

Connecting the insurance ecosystem through the power of technology could answer the decades-old problem of duplicate entry for agents. Agents still must navigate through multiple carrier portals to ...

NEW YORK—Roishetta Ozane would have rather been sitting in a rocking chair at home in Louisiana with her seven-month old grandbaby than standing outside of a multinational insurance company’s office ...

The insurance industry is transforming and payment processing is central to this change. Advanced technologies like artificial intelligence (AI) and automation have the potential to reshape how ...

Insurance is shifting from a purely B2C model to integrated, accessible protection. Instead of standalone coverage, insurers need to provide solutions that fit naturally into everyday transactions and ...

Opinions expressed by Digital Journal contributors are their own. For years, there has been growing discourse around the outdated nature of the agent-policyholder engagement model. Historically, ...

Fraud. An elusive threat to the insurance industry for decades. Yet the emergence of AI has excited insurers about potential ways to significantly reduce fraudulent claims. However, another technology ...

My journey into the surreal, infuriating future of homeowners insurance. It was already a hectic day when my insurance broker left a frantic voicemail telling me that my homeowner's insurance had ...

The October issue of Best’s Review explores executives' ideas on where technology will take the insurance industry over the next decade. Read more: “Beyond ...