Emails are still of great value in the age of instant replies, voice calls, and video conferencing. Although messaging apps like WhatsApp and Telegram have a monopoly in the messaging world, you can’t ...

Forbes contributors publish independent expert analyses and insights. Rachel Wells is a writer who covers leadership, AI, and upskilling. It's the classic post-festive season scenario. Upon returning ...

Over-mailing can backfire: Emailing your customers regularly is a cornerstone of good email marketing, but more emails ...

With remote and hybrid work, many employees' homes have also become their offices, making it difficult to fully clock out. It's easier than ever to respond to work emails at all hours of the day, yet ...

With the longest government shutdown in U.S. history now over, federal employees are returning to work. But, as they do so, a range of emotions are bubbling up. Some workers say they are relieved or ...

Business Insider asked an etiquette expert what employees should avoid doing when sending an email. When writing an email, it's best practice to include both an appropriate greeting and a closing.

WASHINGTON — Responses to the Elon Musk-directed email to government employees about what work they had accomplished in the last week are expected to be fed into an artificial intelligence system to ...