fox17online

PROBLEM SOLVERS: Outdated Consumers Energy boxes leading to inaccurate bills for some customers

SPRING LAKE, Mich. — Money doesn’t grow on the trees outside of Dorothy Rose’s Spring Lake house. “I mean, if I had Bucco bucks, I probably wouldn't care, but I don’t have Bucco bucks,” she said. The ...
T&D

Smart Meters Alone Can’t Fix Our Problems: Why We Need a New Approach to Consumption Data

During my 30 years in the power industry, including as a state public service commissioner, five years as a FERC commissioner, president of NARUC, and chair of PG&E’s board, I’ve recognized the value ...
Milwaukee Journal Sentinel

We Energies is supposed to maintain the meter. It didn't. Now it's demanding nearly $700 in backpay

The Milwaukee Journal Sentinel's Public Investigator team chases tips, finds answers, and gets results. No story is too big or too small. Got a tip or a question? Email publicinvestigator@jrn.com.
The Berkshire Edge

Lee Select Board supports legislation to eliminate consumer fees for opting out of a ‘smart meter’

The Lee Select Board hears a presentation from Cecilia Doucette, an expert in smart meter technology, during the group's Feb.
WOOD-TV

State: Consumers Energy has made progress on billing, meter problems

GRAND RAPIDS, Mich. (WOOD) — State regulators have yet to decide whether to take enforcement action against Consumers Energy for allegedly violating standards regarding estimated bills. The Michigan ...