Most of my work looks at how we can understand and manage our own experiences with anger. However, there’s another side to this, since we all have to talk to, or work with, angry people all the time.

At some point, almost everyone will have to work with a difficult person. Maybe it’s someone who isn’t meeting their deadlines, isn’t living up to their responsibilities, or has an abrasive ...

IMPACT Solutions Employee Assistance Program and the Office of Human Resources will host a free one-hour supervisory training class, “How to Deal with Difficult People,” on Friday, Feb. 14, at 9 a.m.

We all have them: Those people in our lives who seem to consistently drain our energy and leave us feeling depleted. Whether it’s a perpetually pessimistic friend, a family member prone to complaining ...

As we round out the first quarter of this year, which has felt at some points like a century, let’s spend a little time talking about mental health and how to handle the things life throws at you. The ...

Have you heard of “gray rocking”? University of Virginia psychology professor Bethany Teachman says the approach to dealing with difficult people popularized in social media right now is not new. “It ...

We all know someone who seems to carry a storm cloud around with them, seemingly furious at the world. While it’s tempting to chalk it up to a short fuse or a bad day, there's often more going on ...

In the grand tapestry of human interaction, we're bound to bump into challenging personalities. There's a big difference, though, between someone having a bad day and someone who consistently operates ...

ALLENTOWN, Pa. (WFMZ) -- With the recent rash of violence flooding social media, local counselors are encouraging people struggling to deal with those images to create a space for themselves. When ...