Dynacraft Parcel Delivery or DPD has currently been grappling with an artificial intelligence misfire after its AI chatbot went rogue, hurling insults at a customer and criticizing the company. What ...

Delivery firm DPD has been using Salesforce since 2010, back when the cloud and SaaS were seen as mainly suitable for SMBs, on-premises was the primary way of delivering enterprise apps, and there was ...

The UK-based package delivery service DPD has disabled parts of its AI chatbot service after the bot was caught swearing at customers and even insulting DPD, multiple outlets have reported. A ...

A UK parcel delivery company's use of AI backfired when their chatbot swore at a customer. The AI-powered customer support chatbot's erratic behavior prompted swift system updates by the firm. A DPD ...

The rapid evolution of technology has ushered in a new era of parcel delivery, with autonomous locker robots leading the charge. These innovative machines, exemplified by DPD’s recently deployed ...