Alex Ross is cofounder & COO at Hire Horatio CX. Horatio CX manages the CX & other customer needs for today's fastest-growing brands. Since the digital revolution, content moderation has typically ...
A new briefing paper produced by the London Social Media Observatory (LSMO) at Royal Holloway and Westminster Foundation for ...
The metaverse’s merging of the physical and digital worlds offers exciting new opportunities for brands to forge connections with consumers across a wide range of sectors, including retail, gaming, ...
Content moderation is changing the way we speak to each other, for better or worse. On TikTok, we say "le dollar bean" instead of "lesbian" because of a perceived ban on the word; we refer to suicide ...
The Supreme Court will rule this year on the constitutionality of a pair of bills from Florida and Texas that would drastically reduce social media platforms’ discretion in removing user content. The ...
The humans are tagging in. YouTube is re-assigning the work of content moderation to more actual humans, Neal Mohan, YouTube’s chief product officer, told the Financial Times. At the start of the ...
Content moderation has been one of the thorniest issues on the internet for decades. It's a difficult subject matter for anyone to tackle, considering the subjectivity that goes hand-in-hand with ...
In an effort to help its own moderators out, Discord has developed a new automated content moderation tool. Content moderation can be an exhausting, burnout-inducing task that requires community ...
Ghislaine Maxwell Won’t Answer Questions for House Panel’s Epstein Investigation National Education Association Training Teachers to ‘Dismantle Systems of Privilege’ Around Sex, Gender Trump and ...
In the wake of escalating criticism of its content removal policies, Facebook published its internal moderation guidelines for the first time on Tuesday, a notable step toward expanding transparency ...
The company revealed that increased use of AI moderation tools led to the detection of over 90 percent of violative.
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