HIMSS and the Cleveland Clinic are now accepting speaking proposals for the 10th annual Empathy & Innovation Summit, the world’s largest, independent conference devoted to improving the patient ...

Dr. Adrienne Boissy's title at the Cleveland Clinic is chief experience officer, and her mandate is to improve and optimize the patient experience. But one of Boissy's strongest contentions is that ...

Cleveland Clinic expands elective surgical availability to Saturdays at main campus, improving access for outpatient procedures in multiple specialties.

Cleveland Clinic is returning to Erie with the opening of a new physical therapy clinic. Cleveland Clinic Rehabilitation and ...

Cleveland Clinic’s strategic priorities are patient safety, quality and patient experience, according to the health system’s “2012 United Nations Global Compact Report: A Communication on Progress to ...

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Despite so many myths about how difficult ramping up patient engagement efforts can be, it is possible and realistic at scale, according to Cleveland Clinic’s chief experience officer Adrienne Boissy, ...

Patients are becoming savvier consumers of healthcare. Like in other industries, technology is raising the convenience standards of the industry, but the patient journey has its own set of unique ...

Cleveland Clinic is making ambient AI available to ambulatory providers in the U.S. over the next several months, a move the hospital says will benefit both providers and patients. The health system ...

CLEVELAND, Ohio -- Soon, Cleveland Clinic patients receiving outpatient care will read appointment summaries generated by artificial intelligence. Later this month, at some U.S. outpatient locations, ...

CLEVELAND, Ohio — The Cleveland Clinic will add a second member to its Cleveland Clinic Connected Program that allows the hospital systems to share best practices. The new member is Columbus Regional ...