The Canada Revenue Agency is looking to hire or rehire about 1,700 call centre workers over the next few months to manage an influx of calls during the upcoming tax season.

A Central Bureau of Investigation (CBI) probe into the Igatpuri fake call-centre racket has uncovered a deeply layered and ...

Metropolitan Police call centre staff are expected to strike on New Year's Eve in a dispute over pay. Trade union Unite said ...

Finance and National Revenue Minister François-Philippe Champagne called on the CRA to fix its call centre problems within 100 days. (Credit: KAYLE NEIS) The Canada Revenue Agency has completed its ...

The Philippines is emerging as the go-to choice for businesses that need call center services. Unsplash The Philippines has firmly established itself as a global leader in the call centre industry, ...