There are plenty of times when in-person troubleshooting isn’t possible. Maybe you and the other person live in different cities, or you work in different offices or the world is on lockdown due to a ...

Now more than ever that many people are working from home — Quick Assist in Windows 11/10 allows you to remotely access another user’s Windows 11/10 PC. This feature gives you full control, so you can ...

Microsoft has included a new tool in Windows 11/10, named Microsoft Quick Assist. You can give or take tech support over a remote connection using the Microsoft Quick Assist tool in Windows 11/10, and ...

With the release of the Windows 10 Fall Creators Update in October, Microsoft quietly slipped in the new Quick Assist program that many people I spoke to did not know about. Quick Assist is a remote ...

New Windows Remote Help app supports remote and hybrid employees Your email has been sent As companies went remote at the start of the COVID-19 pandemic, it quickly became obvious that enterprise VPNs ...

Following a recently documented Black Basta ransomware vishing campaign, Microsoft Threat Intelligence acknowledged May 15 that a financially motivated threat actor tracked as Storm-1811 since ...

Financially motivated cybercriminals abuse the Windows Quick Assist feature in social engineering attacks to deploy Black Basta ransomware payloads on victims' networks. Microsoft has been ...