Major retailers like Walmart and Amazon now issue refunds for unsatisfactory or defective items. However, a new returnless refund policy means shoppers may not have to return the product to get their ...

(NEXSTAR) — Suddenly received a refund from Amazon, even though you haven’t returned anything in a while? You’re not alone. Several Amazon customers said they recently received refunds for purchases ...

Christmas gifting gone wrong? Here’s what to know about Amazon returns and exchanges and how to return an item that was gifted to you, if needed.

Amazon is refunding a small number of U.S. customers for unresolved returns, some dating back as far as 2018. The refunds are being issued for instances where Amazon either refunded without completing ...

Items that arrive in transparent plastic bags (often used during Whole Foods returns) are a common sign the product has b ...

We’ve all had a “what I ordered vs. what I got” moment when shopping online and had to initiate the dreaded return process. Fortunately, this new trend in online shopping returns is making the process ...

Every time a box goes back across the counter with an Amazon return label, it drops into a sprawling, largely invisible ...

Some of America’s top retailers are busy with a new strategy when it comes to the return of products. Walmart and Amazon, two of the retail giants, are among the two that are changing the process of ...

Class-action lawsuit claims Amazon withheld refunds even when customers returned items on time and in proper condition. Plaintiff says customers had to discover missing refunds through credit card or ...

A growing number of big-name retailers are quietly charging customers to return online purchases — a shift that industry watchers say now affects roughly three‑quarters of stores.

The Save Mart Companies is adding Amazon return kiosks to its Save Mart, Lucky and FoodMaxx grocery stores in California and ...