Airbnb was slammed after denying a refund to a customer attempting to flee the apocalyptic wildfires ripping through Los ...

A guest books a long-term Airbnb in Washington, D.C., only to discover the neighborhood has a high rate of violent crime. Airbnb initially denies the refund request, stating it doesn’t account for ...

Airbnb's popular COVID refund policy is ending as of May 31, the company announced. After that date, guests will have to cover short-term rental costs even if the cancellation was due to coronavirus.

MARTINEZ, Calif. -- A holiday family reunion in Los Angeles for a Martinez, Calif., family hit a sour note when they said the Airbnb they rented wasn't as advertised. The family described the unit ...

A Melbourne mother fighting breast cancer is now locked in a bitter battle with Airbnb after she was forced to cancel her family holiday, leaving her thousands of dollars out of pocket. Delliah Ledda ...