Nearly half of insurance agencies now use AI, up from 15% in 2024. The payoff depends on whether the hours saved go to customers and training new agents.
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AI runs into its next big obstacle: insurance
A string of artificial-intelligence safety incidents is exposing a gaping hole for the fast-growing industry: the lack of ...
Dedicated AI policies are gaining ground, but much of the exposure still cuts across cyber, E&O, D&O and traditional casualty ...
Artificial intelligence (AI) has officially reached the point where you can't have a conversation about insurance technology ...
Insurance companies are beginning to look toward the next phase of AI adoption with agentic AI and automation, according to ...
The insurance industry’s embrace of AI calls for a governance framework to assist regulators, guide insurers, and inform consumers. The National Association of Insurance Commissioners’ Big Data and ...
How are data and AI being used to transform business lines at leading international financial services provider Manulife? I spoke with Jodie Wallis, Manulife’s Global Chief AI Officer, about how ...
EC-Council, creator of the Certified Ethical Hacker (CEH) credential, has acquired Cyber Insurance Academy (CIA), the ...
A policyholder calls her insurance agency to ask what she owes. An artificial intelligence (AI) agent answers, pulls the balance and logs the call in the ...
The U.S. life insurance market has long faced a basic growth problem: The stated need from consumers is high, but purchase follow-through can be decidedly weak. As agentic AI matures, it could play an ...
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