When you dial 911, every word you say matters. The line is designed to connect you with help in life-threatening situations, yet a staggering amount of calls aren't emergencies at all. In some cities, ...

FIRST ON FOX: Months before a dentist and his wife in Ohio were found shot to death in their own home, a woman called 911 from the same address to report what the dispatcher described as a "domestic ...

Ricardo Martinez II spent more than a decade as a 911 dispatcher, handling thousands of emergencies as US 911 centers face a nationwide staffing and funding crisis. Across the country, emergency call ...